Jobs

In addition to our devoted year-round staff, RiverRun hires for a range of paid seasonal positions that are essential in helping to shape the face of the Festival and staging a memorable experience for our supporters and visiting guests year after year.  These positions offer all the excitement, challenges, and cultural events experience you can handle and provide the unique opportunity to be up close and personal with all of the filmmakers, attendees and special guests that make their way to Winston-Salem every April for the Festival.  If you're a self-starter interested in joining our staff, please direct resumes and cover letters to jobs@riverrunfilm.com with the title of the position you're applying for in the subject line.  Available jobs and their requirements are listed below.

OPERATIONS MANAGER - POSITION FILLED

The Operations Manager is an integral part of the RiverRun International Film Festival, with primary responsibility over all 2013 Festival logistics, venues, events and support staff. This is a seasonal position that reports to the Executive Director, but works closely with all departments of the Festival.

Among the duties of this position:

• Recruit, train and supervise all seasonal Operations & Venue staff, including Venue Managers and Operations Coordinators.
• Work closely with all departments to identify (volunteer) staffing, logistics and overall training needs across the Festival.
• Build on existing systems and protocols to establish effective communication among all staff and volunteers and across all Festival departments.
• Manage the storage, transportation and installation of all event and venue supplies and equipment.
• Work in tandem with the Festival’s Events Team to help produce a wide variety of high-quality non-film events.
• Ensure all Venue Managers are trained properly and equipped with appropriate tools and paperwork (such as, volunteer schedules; policy handbooks; and operations manuals for each venue).
• Responsibility for obtaining all necessary permits, insurance and contracts concerning logistics.
• Other duties include, but aren’t limited to: oversee all areas of Festival merchandise and displays, event execution, box office activity and parking/shuttle operations.

REQUIRED SKILLS

• Strong leadership abilities and organizational skills.
• Strong verbal and written communication abilities.
• Ability to manage many projects simultaneously.
• Ability to manage both seasonal and unpaid workers.
• Ability to present themselves professionally, maintain composure in stressful situations and serve as a good represent the festival.

The Theater Operations Manager will work from approximately October 31, 2012, through June 1, 2013.

PUBLICITY COORDINATOR - POSITION FILLED

The Publicity Coordinator is responsible for promoting the RiverRun International Film Festival to the news media, existing supporters of the organization and potential attendees in order to increase awareness of the Festival and its events and generate significant regional news coverage. He/she will report to the Executive Director.

He/she is responsible to all Festival press relations leading up to the Festival, including crafting, editing and distributing press releases independently and in collaboration with RiverRun’s existing publicity agency; scheduling and keeping track of interviews and public appearances of the Executive Director and any special guests, including Morning Remotes with local television stations; and organizing the accreditation process while handling any special requests from journalists.  Non-press related tasks include crafting and sending out issues of the RiverRun Insider (Festival Newsletter); organizing the photography schedule and managing red carpets; producing the closing awards ceremony and working with the Production Assistant and RiverRun’s social media agency to monitor and maintain RiverRun’s social media (including crafting tweets, Facebook posts and blogs).

REQUIRED SKILLS

• Excellent organization, administration, interpersonal and writing skills.
• Solid writing and copy editing skills. Familiarity with AP style a plus.
• Must be a tech savvy, quick learner with excellent computer skills. Experienced with various website/email content entry platforms, as well as digital photography tools a plus.
• Strong presentation skills and public speaking experience with the ability to represent the festival at public events. 
• Demonstrated ability to manage time effectively and complete multiple projects within tight deadlines. 
• Ability to work independently and as part of a team.
• Knowledge/understanding of the local media climate a plus.

REQUIRED SKILLS

• Working knowledge of film gauges (35mm, etc.) and standard/high definition video formats, video encoding systems (NTSC/PAL), as well as understanding of technical specifications regarding film/video aspect ratios, resolution, and sound formats.
• Following up, following through, and persistence in ensuring the safe and timely arrival and departure of every festival title.
• Excellent organization and time management.
• Close attention to detail and flexibility when details change.
• Able to meet deadlines.
• Able to work closely with others as part of a team as well as independently.

The Box Office Manager is in charge of group ticket sales and box office reports (which must be transferred daily into an easier-to-read excel spreadsheet and sent to the Executive Director, Operations Manager and Publicity Coordinator by early morning. He/she also handles any board, sponsor or donor ticket requests/relations: handling forms, printing tickets and reminding them to submit their order.

REQUIRED SKILLS

• Friendly
• Customer Service Experience a plus.
• Able to deal with different personalities
• Organized

The Box Office Manager will  work approximately 6 ½ weeks, beginning 4 weeks before the Festival. Hours will be roughly 9-5 (during high demand periods).

GRAPHIC DESIGN ASSISTANT

Before and during the Festival, the graphic designer will create and execute multiple design projects.  This will include but is not limited to signage, postcards, environmental graphics and banners. 

REQUIRED SKILLS

• Knowledge of graphic design-based software
• Highly organized with good time management skills
• Ability to work under pressure with deadlines

PUBLICITY ASSISTANT -- POSITION FILLED

The Publicity Assistant will be in charge of all social media to include the RiverRun Insider (Festival Newsletter).  The Publicity Assistant will be responsible for maintenance and content for all social media posts and the newsletter.  They will also be responsible for the organization and execution of photography shoots with special guests. 

Required Skills

• Excellent written skills
• Knowledge of Microsoft Excel and Word, Constant Contact (or similar program)
• Knowledge of social media outlets including but not limited to Hootsuite, Twitter, and Facebook
• Blogging experience
• Highly organized
• Ability to work well on a team or independently

TRAVEL MANAGER - POSITION FILLED

This position is responsible for arranging and managing all travel and hospitality needs throughout the Festival season. This position requires organizational skills, attention to detail, excellent interpersonal skills and a sense of diplomacy, good time management and a dedication to teamwork. This position arranges air travel and hotel accommodation for all industry guests, monitors all schedules for Festival guests and also serves as a primary contact for all guests. This position works closely with the Transportation Coordinator.

REQUIRED SKILLS

• Excellent organization, administration, interpersonal and writing skills.
• Creative problem solving, working under pressure and maintaining composure with various personality types.
• Ability to manage time effectively and complete projects.
• Must be well versed in online communication and GoogleDocs.

Before the Festival launch party, the Travel Coordinator works 10-15 hours per week. From the launch party to the beginning of April, the position requires 20-30 hours per week. In the weeks leading up to (and during) the Festival, the Travel Coordinator will work around 40 hours per week. Additional hours as needed to accomplish workload and nights and weekends as necessary.

DEVELOPMENT ASSISTANT - POSITION FILLED

The Development Assistant's primary responsibility is to support the Development Manager in the run up to and throughout the 2011 RiverRun International Film Festival. The position will require excellent organizational and articulate verbal skills. This job entails working in our downtown Winston-Salem offices.  Candidate must be able to work evenings and weekends. This opportunity is full-time from January – May, 2013

RESPONSIBILITIES INCLUDE (but are not limited to):

• Assisting in researching potential funding sources, including foundations, individuals and corporations, and tracking deadlines
• Updating the sponsor spreadsheet as needed, organizing and entering all sponsor benefit fulfillment details as contracts are finalized
• Supporting the Development Manager in reaching out and collecting artwork from sponsors, and relaying collateral to appropriate departments before deadline
• Connecting with sponsors and donors by making event reminder outreach and donor solicitation calls as needed

OPERATIONS COORDINATOR (PANELS & HQ) – NOT CURRENTLY ACCEPTING APPLICATIONS

The Panels and HQ Operations Coordinator will take ownership of the Associated Artists Gallery and the Chatham Building Lobby/Atrium. He/she will be in charge of the following: all panel discussions (set up or break down of seats, tables, etc.); set up for all events in non-film venues (Happy Hours);  and ensuring the cleanliness and organization of RiverRun Lounge.

REQUIRED SKILLS

• Ability to work with different personality types
• Ability to lead volunteers
• Organization
• Tidiness

Begins a week prior to the Festival, and ends 3 days after.

OPERATIONS COORDINATOR (PARKING & SHUTTLES) - POSITION FILLED

The Parking and Shuttles Operations Coordinator will be in charge of the smooth operation of any parking happening on the UNCSA campus. He/she will work with the Operations Manager and UNCSA Police Department to ensure safe and effective parking on campus and to oversee operations and logistics of the Shuttle Lounge. He/she will also work with the Community Director and Volunteer Assistant to train and manage parking volunteers.

REQUIRED SKILLS

• Organization and scheduling ability
• Ability to manage and oversee groups of drivers and volunteers
• Ability to work with different personality types.

The Operations Coordinator will work from approximately 2 days before the Festival until 2 days after the Festival

EVENTS MANAGER - POSITION FILLED

The Events Manager will work directly with the Development Manager to plan all events for the Festival, including the March Launch Party and all Festival parties and happy hours. He/she will coordinate meetings with venue and food sponsors to determine décor and event needs for every party; work with rental companies to get furniture, linens and any other needed items for events; and obtain alcohol permits from the ABC Board for every party serving alcohol.  The Events Manager (along with any assistants and events volunteers) is also responsible for set-up and break-down after every event.

REQUIRED SKILLS

• Great time management skills.
• Ability to lead a group of volunteers and work with differing personalities.
• Ability to work within a budget and monitor expenses.
• Event planning experience preferred.
• Sense of style and eye for good décor on a budget.

The Events Manager starts working in January. He/she will work about 550 total hours, though the rate of work will be highest in the weeks leading up to and during the Festival.

EVENTS COORDINATOR - POSITION FILLED

The Events Coordinator assists the Events Manager in all event planning and management; focusing more on technical elements and heavy lifting.

REQUIRED SKILLS

• Physical fitness (the position requires heavy lifting)
• Experience with technical equipment (projectors, speakers, etc) preferred
• Ability to work with others and direct groups of volunteers

THEATER OPERATIONS MANAGER – NOT CURRENTLY ACCEPTING APPLICATIONS

The Theater Operations Manager must make sure that each Venue Manager is trained properly and equipped with the appropriate paperwork (volunteer schedules; film schedules; policy handbooks; and operations manuals for each specific venue). He/she will ensure that Venue Managers are aware of proper protocol for training volunteers and will be based at a/perture but will float between all venues to assist as needed and deal with any pressing customer service or venue management issues.  He/she will also assist in the scheduling and training of volunteers at each venue. The Theater Operations Manager will oversee front-of-house theater operations at all 2012 RiverRun venues and will report to the Operations Manager.

REQUIRED SKILLS

• Leadership abilities
• Strong organizational skills
• Ability to present themselves professionally and represent the festival
• Ability to maintain paperwork
• Strong communication skills

VENUE MANAGERS (X6) – NOT CURRENTLY ACCEPTING APPLICATIONS

For each venue (a/perture, UNCSA, Hanesbrands Theatre, etc), there will be an A Manager and a B Manager.  A Venue Manager will be in charge of running each screening; training and managing venue volunteers;  and ensuring effective and efficient operation relevant to each specific venue (Box Office, Seating, Lobby/Atrium, set up and sale of merchandise, ticket stubs, survey cards and ballots.

The Venue Manager position will work the week leading up to the Festival through the end of the Festival.

FESTIVAL CONCIERGE (X2) - POSITIONS FILLED

Before the Festival, the Concierge performs mostly secretarial duties – fielding phone calls/in-person inquiries; working on passes and badges; and occassionally being called on for odd jobs. During the Festival, he/she distributes guest and filmmaker badges, continues to field phone calls; keeps the Passholder Lounge neat and maintains quality and cleanliness of any food tables. He/she is in charge of one volunteer and must be in the Passholder Lounge at all times.  The Festival requires a Morning and an Evening Concierge to split the hours of roughly 8am to 11pm each day.

REQUIRED SKILLS

• Computer savvy and a quick study
• Highly organized with good time management skills
• Experience in customer service a plus.

The Morning Concierge will be employed for 10 weeks, beginning in February (8 weeks prior to the Festival) and the Evening Concierge is employed for two weeks, beginning the Monday before Festival.