April 19-29, 2018

Frequently Asked Questions

All regular Festival screenings are $12 for adults and $10 for students (students must purchase tickets in person and present a valid student ID to receive discounted price), except for the Opening Gala, which is $20.  We also have special matinee pricing of $6 for all films screened Monday – Friday before 5:00pm.

What if I want to see a large number of films? Are there any discounts?

Again this year we have our discounted sampler card.  The Ticket Sampler is available for purchase from any RiverRun box office, or online here, and costs $108 ($120 value).  The sampler card allows patrons to choose what films and events they want to attend.  You can either use them to see one $12 film screening, go to the RiverRun Gala for $20, go to a $6 matinee or just bring a bunch of your friends with you and use the whole card.  The card will be punched by a RiverRun volunteer or box office staff member for whatever amount you choose to spend.

When and where should I buy tickets?

Box office information

The box office for pre-festival sales–between March 22 and the opening of the festival on April 19–will be at the Stevens Center, located at 405 W. Fourth St. (hours listed below). From April 19 – April 29 (during the festival), tickets for all films and events may be purchased at the main Festival box offices as well as at the Stevens Center.  We recommend you buy tickets in advance as many screenings will sell out.  However, you may still purchase day-of tickets, if there are any available.  If there is more than one hour before the start time of a screening you can purchase your tickets at either of the main festival box offices but if there is less than one hour before the start time of the screening you must purchase tickets directly at the venue where the screening is taking place.

Pre-Festival Box Office:

The Stevens Center
405 West Fourth Street
M-F 11:00am – 6:00pm

The Stevens Center Box Office will also be open on Saturday April 14th from 10am – 2pm.

April 19 – April 29 Box Offices:

The Stevens Center
405 West Fourth Street
Saturdays and Sunday, April 21, 22 and 28, the Stevens Center Box Office will be open for phone and walkup sales from 9:00am – 6:00pm.  During the week of April 23-27, Monday through Friday, the Stevens Center Box Office hours will be 11:00am – 6:00pm.  Sunday, April 29, the Box Office will be open 10:00am – 2:00pm.  By 2:00pm on the 29th,  all remaining tickets will have been delivered to each venue for the remaining screenings.

ACE Cinematheque Complex – UNCSA
1533 Main Street
From April 20 – 22 and April 28 – 29, a second Festival box office will open at the ACE Cinematheque Complex at the UNC School of the Arts campus – 1533 S. Main Street – for walk-up sales only. Open one hour before first screening of the day and closes after last screening begins.

a/perture cinema
311 W. Fourth St.
Patrons must go to RiverRun’s box office located in the lobby of the Chatham Building. Open one hour before first screening of the day and closes after last screening begins.

Hanesbrands Theatre
209 N. Spruce Street
Open one hour before first screening of the day and closes after last screening begins.

750 Marguerite Drive
Open one hour before first screening of the day and closes after last screening begins.

Online ticket sales

To purchase tickets online, simply navigate to the page for the individual film you wish to attend and click on the “buy tickets” link next to a selected screening. *Please note that all internet sales will include an additional per ticket service charge of $1.50 which is charged by the ticketing company, not RiverRun. To avoid paying the extra service charges, please purchase your tickets in person or over the phone. Also, a $3 mailing fee will be charged should a patron choose to have tickets mailed.*

Can I still get into a screening if it’s sold out?

RiverRun encourages its patrons to purchase tickets as early as possible, as many screenings sell out before the Festival even starts.  In the event of a sold-out show, it is still sometimes possible to obtain a ticket by arriving at the screening venue an hour before the show starts and standing in the wait list line.  While RiverRun makes sure to extend every possible courtesy to our patrons, attending a film festival is not like attending a movie at the local multiplex. Approximately 15 minutes prior to the start of the films, if any empty seats remain, the theatre staff will begin selling tickets to the people in the wait list line on a first-come, first-served basis. It is our objective to fill each and every seat during the festival so if seats are still empty 15 min prior to start, they will be sold to the wait list line.  To ensure that you get a seat at a screening for which you have purchased a ticket, we suggest arriving at the venue at least 45 minutes early.  In the event that you purchased a ticket and are turned away because the show is sold out, RiverRun will exchange your ticket for another of equal value.

Where do I park?

For RiverRun Headquarters, a/perture, and The Stevens Center Box Office:

Parking for the RiverRun Headquarters (305 W. Fourth Street), a/perture cinema (311 W. Fourth Street) and The Stevens Center (405 W. Fourth Street) will not be designated, but metered parking is available on Fourth Street, Cherry Street and Marshall Street.  Street parking is free after 6:00pm in the evening.  There is also a paid parking deck located between Marshall and Cherry Streets and has entrances from either direction.

For Hanesbrands Theatre:

Parking for the Hanesbrands Theatre (209 N. Spruce Street) is available on Spruce Street, directly across from the main entrance of The Milton Rhodes Center for the Arts.  This is a 24/7 paid parking lot, with payment kiosk located at the Spruce Street end of the lot.  For more information please call 336-747-1414.


Free parking is available directly outside of SECCA. For more information please call 336-725-1904.

For UNCSA ACE Theatre Complex

Parking on campus is only available for those with state-issued handicap parking passes or special RiverRun parking passes. All parking for film screenings and events will be at the Novant Health Facility at Gateway Center Building, 1405 S. Broad Street; a free shuttle service will run approximately every 15-20 minutes between Novant and ACE Theatre. For this reason please plan to arrive 45-60  minutes before your desired screening/event time on campus.

What is RiverRun’s film rating system?

RiverRun is committed to bringing you outstanding independent films not in wide release.  Therefore, most of the films we show are not yet rated by the Motion Picture Association of America (MPAA).  So in an effort to help you choose great films for yourself and your family, we have included content ratings –either our own, or the MPAA’s when available – for each program in this brochure.  Our rating system includes three categories:

What else happens at the festival besides film screenings?

Along with the screenings of films from around the world, RiverRun has planned many special events, including panels and public parties throughout the Festival.  Please visit our Events page for all the details about the 2018 Festival’s panels, presentations and parties.

What is Films with Class?

In addition to our regular programming RiverRun presents free public screenings to students and participating schools throughout the year and during the run of the annual Festival. This Education Outreach initiative is part of our most active component of RiverRun’s year-round activities and is called “Films with Class.” Through these efforts, RiverRun helps thousands of students understand the diversity of the human experience and become better global citizens. RiverRun works with K–12 educators to find new ways of incorporating great films into the classroom and listens to the needs of teachers to select the right mix of films from around the world for this program and create lesson plans that enhance established curriculum goals. Since 2009 RiverRun has visited dozens of schools and delivered a life-enhancing experience to more than 21,000 students in Forsyth County, NC. The 2018 Films with Class program is sponsored by Wells Fargo. Please visit our full Films With Class page for more information.

Who attends the RiverRun International Film Festival?

RiverRun attracts people from all over the United States and from all around the world.  Each year we invite the filmmakers and industry veterans to come and spend a few days in Winston-Salem discussing their film with the audiences.  Also, every year the festival presents an award to a filmmaker or performer whose body of work represents the very highest levels of artistic achievement. Recent Master of Cinema and Emerging Master honorees and special guests have included: Stanley Nelson (2015), Debra Granik (2014), Melanie Lynskey (2014), David Oyelowo (2012), Ava Duvernay (2012), Paul Schneider (2012) Michael Shannon (2011), Andie MacDowell (2010), David Gordon Green (2010), Peter Bogdanovich (2010), Ramin Bahrani (2009), Bill Pullman (2008), Pam Grier (2008), Ned Beatty (2006), Cliff Robertson (2005) and Sissy Spacek (2004).


Where is RiverRun merchandise sold and what are my options?

RiverRun merchandise will be sold within the Festival Headquarters Lobby (305 West Fourth Street) and the ACE Cinematheque Complex’s BB&T Lobby (1533 Main Street).  This year’s lineup of merchandise consists of a variety of RiverRun branded apparel as well as a logoed pint glass. Items are priced from $3 – $25. Merchandise point of sales will accept cash and all major credit cards.

Where should I stay if I’m from out of town?

A limited number of rooms at the Fairfield Inn and Suites Downtown are available at a special discounted rate for RiverRun attendees.  The Historic Brookstown Inn serves as RiverRun 2018’s hotel headquarters for our filmmaker and film industry guests. Both hotel locations afford a quick walk to all the sights, including WFU Innovation Quarter, Old Salem Museum and Gardens, Salem College and the vibrant Arts District in downtown Winston-Salem. Please go to Visit Winston-Salem for a comprehensive travel guide.