Frequently Asked Questions

How much are tickets?
All regular Festival screenings are $12 for adults and $10 for students (students must purchase tickets in person and present a valid student ID to receive discounted price), except for the Opening Gala, which is $18.  We also have special matinee prices Monday – Friday before 5:00pm for $6.
What if I want to see a large number of films? Are there any discounts?

Again this year we have our discounted sampler card.  The Ticket Sampler is available for purchase from any RiverRun box office and costs $108 (but is valued at $120).  The sampler card allows patrons to pick and choose what films and events they want to attend.  You can either use them to see one $12 film screening, go to the Opening Gala for $18, go to a $6 matinee or just bring a bunch of your friends with you and use the whole card.  The card will be punched by a RiverRun volunteer or box office staff member for whatever amount you choose to spend.

When and where should I buy tickets?
Box office information

From April 7-17, tickets for all films and events may be purchased at the main Festival box offices.  We recommend you buy tickets in advance as many screenings will sell out.  However, you may still purchase day-of tickets, if there are any available.  If there is more than one hour before the start time of a screening you can purchase your tickets at either of the main festival box offices but if there is less than one hour before the start time of the screening you must purchase tickets directly at the venue where the screening is taking place.

Pre-Festival Box Office:

The Stevens Center
405 West Fourth Street
336-721-1945
M-F 11:00am – 6:00pm / Saturday 3:00 – 6:00pm (phone sales only)

April 7 – 17 Box Offices:

The Stevens Center
405 West Fourth Street
336-721-1945

Saturdays and Sunday, April 9, 10 and 16, the Stevens Center Box Office will be open for phone and walkup sales from 10:00am – 6:00pm.  During the week of April 11-15, Monday through Friday, the Stevens Center Box Office hours will be 11:00am – 6:00pm.  Sunday, April 17, the Box Office will be open 11:00am – 2:00pm.  By 2:00pm on the 17th,  all remaining tickets will have been delivered to each venue for the remaining screenings.

ACE Cinematheque Complex – UNCSA
1533 Main Street

Open one hour before first screening of the day and closes after last screening begins.

a/perture cinema
311 W. Fourth St.

Patrons must go to RiverRun’s box office located in the lobby of the Chatham Building. Open one hour before first screening of the day and closes after last screening begins.

Hanesbrands Theatre
209 N. Spruce Street

Open one hour before first screening of the day and closes after last screening begins.

SECCA
750 Marguerite Drive

Open one hour before first screening of the day and closes after last screening begins.

Online ticket sales

To purchase tickets online, simply navigate to the page for the individual film you wish to attend and click on the “buy tickets” link next to a selected screening.

Can I still get into a screening if it's sold out?
  RiverRun encourages its patrons to purchase tickets as early as possible, as many screenings sell out before the Festival even starts.  In the event of a sold-out show, it is still sometimes possible to obtain a ticket by arriving at the screening venue an hour before the show starts and standing in the wait list line.  Approximately 15 minutes prior to the start of the films, if any empty seats remain, the theatre staff will begin selling tickets to the people in the wait list line on a first-come, first-served basis.
Does a ticket guarantee me admission to a screening?
While RiverRun makes sure to extend every possible courtesy to our patrons, attending a film festival is not like attending a movie at the local multiplex.  Tickets holders must arrive and enter the theatre at least 15 minutes prior to each screening to secure their seats.  It is our objective to fill each and every seat during the festival so if seats are still empty after the 15 minute mark then they will be sold to the wait list line.  To ensure that you get a seat at a screening you have purchased a ticket for, we suggest arriving at the venue at least 45 minutes early.  In the event that you purchased a ticket and are turned away because the show is sold out, RiverRun will either refund the price of your ticket or exchange it for another ticket of equal value.
What is RiverRun's film rating system?
RiverRun is committed to bringing you outstanding independent films not in wide release.  Therefore, most of the films we show are not yet rated by the Motion Picture Association of America (MPAA).  So in an effort to help you choose great films for yourself and your family, we have included content ratings –either our own, or the MPAA’s when available – for each program in this brochure.  Our rating system includes three categories:

 

 

  • MT (Mature) – Significant mature content.
  • TN (Teen+) – May have some mature content.
  • FM (Family Friendly) – Suitable for children as young as 8-12.
What else happens at the festival besides film screenings?
Along with the screenings of films from around the world, RiverRun has planned many special events, including panels and public parties throughout the Festival.  Please visit our Events page for all the details about the 2016 Festival’s panels, presentations and parties.
What is Films with Class?
In addition to our regular programming RiverRun presents free public screenings to students and participating schools throughout the year and during the run of the annual Festival. This Education Outreach initiative is part of our most active component of RiverRun’s year-round activities and is called “Films with Class.” Through these efforts, RiverRun helps thousands of students understand the diversity of the human experience and become better global citizens. RiverRun works with K–12 educators to find new ways of incorporating great films into the classroom and listens to the needs of teachers to select the right mix of films from around the world for this program and create lesson plans that enhance established curriculum goals. Since 2009 RiverRun has visited dozens of schools and delivered a life-enhancing experience to more than 21,000 students in Forsyth County, NC. The 2016 Films with Class program is sponsored by Wells Fargo. Please visit our full Films With Class page for more information.
Who attends the RiverRun International Film Festival?
RiverRun attracts people from all over the United States and from all around the world.  Each year we invite the filmmakers and industry veterans to come and spend a few days in Winston-Salem discussing their film with the audiences.  Also, every year the festival presents an award to a filmmaker or performer whose body of work represents the very highest levels of artistic achievement. Recent Master of Cinema and Emerging Master honorees and special guests have included: Stanley Nelson (2015), Debra Granik (2014), Melanie Lynskey (2014), David Oyelowo (2012), Ava Duvernay (2012), Paul Schneider (2012) Michael Shannon (2011), Andie MacDowell (2010), David Gordon Green (2010), Peter Bogdanovich (2010), Ramin Bahrani (2009), Bill Pullman (2008), Pam Grier (2008), Ned Beatty (2006), Cliff Robertson (2005) and Sissy Spacek (2004).
What is the best way to enjoy the festival?

We recommend getting the sampler card to make the most of what the Festival has to offer!  The card is available for purchase from any RiverRun box office and online and costs $108 (but is valued at $120). The sampler card allows patrons to pick and choose what events they want to attend.  The card has several $12 and $6 punch slots on it.  You can either use them to see one $12 film screening, go to the Opening Gala for $18, go to a $6 matinee or just bring a bunch of your friends with you and use the whole card.  The card will be punched by a RiverRun volunteer or box office staff member for whatever amount you choose to spend.  The cards can be purchased and used at any RiverRun venue. We suggest watching as many movies and you can and definitely taking some chances.  Where else can you see so many movies from all over the world?  Enjoy our films, mingle with filmmakers at one of our parties, catch a panel and just have a good time.  RiverRun only comes around once a year!

Where is RiverRun merchandise sold and what are my options?
RiverRun merchandise will be sold within the Festival Headquarters’ Lobby (305 West Fourth Street) and the ACE Cinematheque Complex’s BB&T Lobby (1533 Main Street).  This year’s lineup up of merchandise consists of several unisex cotton Festival tees, a variety of RiverRun branded apparel as well as a logoed pint glass. Items are priced $5.00 – 15.00. Merchandise point of sales will accept Visa, MC, Amex and personal checks, but no cash on merchandise.
Where should I stay if I'm from out of town?
Rooms are available for RiverRun attendees at The Hawthorne Inn,  The Brookstown Inn, and the Historic Graylyn Inn.  For futher details, please call our main office at (336) 724-1502. Contemporary charm, modern amenities, gracious service, and truly southern cuisine blend beautifully at The Hawthorne Inn & Conference Center, just a few short blocks from RiverRun headquarters (420 High St.) Call (336) 777-3000 for reservations.   The Brookstown Inn (200 Brookstown Avenue) is an historic old textile mill that has been renovated into a modern hotel right in the heart of Winston-Salem. For reservations please call (336) 725-1120. Graylyn Inn (1900 Reynolda Road) is an enchanting 1920’s estate features 86 well-appointed guest rooms situated on 55 acres located on the historic Reynolda Mile just minutes from downtown. For reservations, please call 1-800-472-9596 and ask for the “RiverRun Getaway Package.” Please go to Visit Winston-Salem for a comprehensive travel guide.